$10.90 flat rate for standard shipping on all orders Australia-wide.
$20.00 flat rate for express shipping on all orders Australia-wide.
For orders over $100.00 we offer free Australia-wide standard shipping.
For orders over $125.00 we offer free Australia-wide express shipping.
We endeavour to ship all items within 24 business hours from order. Express items should be received within 1-3 business days.* Standard post should be received within 5-7 business days.*
*Australia Post is currently experiencing network impacts and delivery delays due to Coronavirus. Please refer to your tracking number or email us at firstname.lastname@example.org for more information on time sensitive orders.
If you are near our Capel Sound studio you can pick up your order free of charge. Please note we are only open Monday - Friday during business hours and all pick ups must be arranged before hand. Just contact us at email@example.com to schedule a time.
We only ship Australia-wide.
Once your order has been packed and picked up for delivery you will receive an email with your Australia Post or courier tracking number. This email will direct you to their respective website to track your item.
Please contact us immediately at firstname.lastname@example.org to request a change to your order. We cannot guarantee changes, but will try our hardest depending on the status of your order.
We accept returns for change of mind within 10 days of purchase. To quality for a refund item must be intact in original packaging. Seek Solitude will not cover the cost of return shipping. To arrange for your return, please contact us at email@example.com.
In the unfortunate event of any product faults or defects upon receiving your order, we will fully refund you within 10 days of purchase. Please contact us as soon as possible at firstname.lastname@example.org for next steps.