Once your order has been packed and picked up for delivery you will receive an email with your Australia Post or courier tracking number. This email will direct you to their respective website to track your item.
Please contact us immediately at firstname.lastname@example.org to request a change to your order. We cannot guarantee changes, but will try our hardest depending on the status of your order.
If you are near our Capel Sound studio you can pick up your order free of charge. Please note we are only open Monday - Friday during business hours and all pick ups must be arranged before hand. Just contact us at email@example.com to schedule a time.
For change of mind — We accept returns for change of mind within 10 days of purchase. To quality for a refund item must be intact in original packaging. Seek Solitude will not cover the cost of return shipping. To arrange for your return, please contact us at firstname.lastname@example.org.
For faulty items — In the unfortunate event of any product faults or defects upon receiving your order, we will fully refund you within 10 days of purchase. Please contact us as soon as possible at email@example.com for next steps.
We accept all Australia credit cards, PayPal and AfterPay.
Our studio and warehouse are located at 4/14 Suffolk St Capel Sound 3940. Please note these are not open to the public.
We don't offer wholesale. For trade enquiries on our exclusive Seek Solitude items please contact us at firstname.lastname@example.org
As we work with a number of small Australian and international labels we only carry limited stock. If the item you want is sold out, please contact us directly at email@example.com and we'll see what we can do!